We redefine CRM. The only connected end-to-end platform built for automotive retail.
Easyserv connects every touchpoint into one unified customer view: sales, aftersales, marketing, satisfaction and retention, transforming the customer experience.
Working with dealers, dealer groups, OEMs and NSCs across automotive retail·Deep integration across DMS, OEM and third-party platforms·Native Adaptive Intelligence
↺Replay the introPlatform in motion.
In under 3 minutes.
Inside the hub.
One customer record, fed by both loops. Core modules that act on it. And for OEMs and NSCs, dedicated modules and custom programs, built to requirement.
Easyserv sits across the customer journey, turning transactions into interactions. It connects what your core systems know with every other customer signal, so you can identify opportunities, engage at the right time and maximise the value of every customer relationship.
Around the customer, around the clock.
Connected customer context, informing decisions and interactions across your business.
It acts at the level of autonomy you define.
A tyre quote sits outside the AI’s rules. It says so, and hands that one decision to the advisor.
When Andrew starts, the thread is summarised and his reply is drafted. One tap sends it.
The AI answered at 06:17 with live workshop slots, before anyone was in.
By 06:19 the service is booked, against live workshop availability. No queue, no callback.
One example of Adaptive Intelligence at work.Inside the multichannel Communications Hub, a service enquiry arrives on WhatsApp at 06:17.
how are you/ Agent 1 Signature Location: Ad...
Booking is unavailable right now because th...
I’ll have your service advisor come back to you...
Hi, can I book a service?
We have available service slots from June 19 to June 24, with times between 08:00 and 16:30 each day. Which date and time would you like to book?
June 19 morning please
The 08:00 AM slot on June 19 is no longer available. I can offer 09:30 or 11:00 that morning.
9:30 works
Booked: Friday 19 June, 09:30. Your confirmation is on its way.
Great. Can you also quote me for two new front tyres?
I’ll have your service advisor come back to you with a tyre quote this morning.
Adaptive Intelligence governance defines the boundariesOEM / Brand Requirements→Compliance→Group / Dealer Rules→Campaign / Business Context
Proof, in practice.
Integrating the DMS with a robust Aftersales CRM platform such as Easyserv can help improve customer retention, workshop traffic, campaign effectiveness, and ultimately Aftersales revenue and profitability.
Global footprint, built across continents.
Trusted by the world’s leading global brands & dealerships
Dedicated and technical staff, ready to deliver.
Melbourne HQ and Brisbane, Miami, Pune and Hyderabad, Saigon and Can Tho, Amman, Singapore, Tokyo, Dubai.
Platform builds, integrations and ongoing service programmes.
Book a demo.
Two questions. Under 30 seconds.
Where do you sit?
One tap. It shapes who you talk to, nothing else.
Powering the AI-assisted dealership of the future.
Turning blind spots into lifetime value.
Saving time. Increasing retention. Maximising customer lifetime value.